Contact us

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Email Address
info@authenticnorth.no
Phone
+47 411 04 246
Address
Storgata 88, 9008 Tromsø

Frequently Asked Questions

What should I wear for tours and outdoor activities?

We recommend wearing warm, layered clothing, thermal underwear, gloves, hat, and waterproof outerwear. For some experiences like Arctic Floating, we provide special insulated rescue suits to keep you completely dry and warm.

Do I need to book in advance?

Yes, booking in advance is highly recommended, especially during the Northern Lights and Christmas seasons when Tromsø is at its busiest. Early booking ensures availability and helps us prepare the best experience for you.

When is the best time to visit Tromsø for the Northern Lights?

The best time to see the Northern Lights in Tromsø is from September to April, when the nights are longest and darkest. For the best chance, join a guided tour that takes you away from city lights into the Arctic wilderness.

Are the tours suitable for children and families?

Yes! Most of our tours are family-friendly and suitable for children aged 6 and up. Some activities may have age or height requirements for safety reasons — check the specific tour details before booking.

How do I get to the starting point of the tours?

Most tours depart from Tromsø city center, easily accessible on foot or by local transport. Detailed meeting point information is included in your booking confirmation, and we’re happy to help with directions or transfers if needed.

What are the most popular tours in Tromsø?

Our most popular tours include Arctic Ocean Floating, Northern Lights chases, reindeer sledding with Sámi experiences, and fjord excursions. Each experience is designed to show you the beauty and culture of Northern Norway in an authentic way.